Privacy notice

What we collect

• License plate (and state), exactly as you type it. We need it to show that your parking or permit is paid.
• Phone number and email. Optional for a parking session (receipt and reminder). A monthly permit also asks for your name, and a unit number where the property needs it.
• Payment. Handled by Stripe. We never see or store your card number. We keep the amount, the time, and a payment reference.
• Parking times and the lot where you parked.

Who can see it

Officers checking a plate see only the plate, the lot and the permit or session end time. They never see your name, phone or email. A small number of EZ Park, LLC staff can see contact details to help with receipts, refunds and disputes.

How long we keep it

Plates, times and amounts are kept for accounting and to resolve disputes. Your phone, email and name are removed from ended sessions and ended permits after a set number of days. The number of days is not final yet (we are considering 90 days). Until this is switched on, contact details are kept.

We do not sell your information

We use it only to run parking, send receipts you asked for, and answer questions.

Questions or deletion requests

Email ezsupport@ezparkllc.com or call (435) 214-1190.